The water-fed pole system reaches up to 3 storeys from ground level — no ladders, no scaffolding — and uses 100% deionised water that dries spot-free without streaking. It cleans glass, frames, tracks, and seams in a single pass, which traditional squeegee work can't match. It's faster, safer, and produces a more thorough clean, especially on multi-storey homes.

Deionised water has had all dissolved minerals (calcium, magnesium, salts) removed through a multi-stage filtration process. Tap water contains these minerals, which is what causes the white spots and hard water staining you see when sprinklers hit your windows. Because deionised water has no minerals, it dries completely spot-free — no streaks, no spotting, no need to towel-dry the glass.

Yes. Our water-fed pole system reaches up to 3 storeys from ground level, which covers virtually all residential homes in South East Queensland. We don't need to set up ladders, scaffolding, or harness systems for most jobs — making it faster, safer, and less disruptive to your property.

A standard single-storey home with 15–20 windows typically takes 2–3 hours including frames, tracks, and screens. Two-storey homes take 3–5 hours depending on window count and access. The water-fed pole system is significantly faster than traditional ladder-and-squeegee methods, especially on upper-floor windows.

Yes — this is one of the most common Queensland window cleaning issues, and our water-fed pole method is specifically effective at removing it. Severely etched glass (where the minerals have permanently bonded with the surface) may require multiple cleans or specialist glass restoration; we'll let you know during the assessment.

Most South East Queensland homes benefit from professional window cleaning every 6 to 12 months. Properties near the coast (salt spray), under heavy tree cover (sap and pollen), or with sprinkler systems hitting the windows may need cleaning every 3–6 months for best appearance.

Yes — all included as standard. Tracks are vacuumed and wiped, sills are wiped down, frames are cleaned during the water-fed pole pass, and fly screens are removed, cleaned separately, and reinstalled. Many competitors charge extra for these; we don't.

Not if exterior-only. For interior window cleaning, someone needs to be home to provide access. We send before-and-after photos and a completion summary either way.

No — the system uses a soft brush head and pure deionised water at low pressure. It's the same technology used on heritage buildings, leadlight windows, and high-end commercial glass. There's no detergent, no high pressure, and no mechanical scrubbing that could scratch the glass.

Yes — we often combine window cleaning with house washing, gutter cleaning, and solar panel cleaning for significantly better value than booking each service separately. Bundling is also part of our ongoing maintenance plans.

A minimum call-out fee applies for very small jobs (a few windows only). Pricing is typically $8–$15 per window cleaned both sides, with combined discounts available when bundled with other exterior cleaning services. A free quote is required to confirm pricing.

Yes. All window cleaning work is backed by our 30-day workmanship guarantee. If you spot a streak or missed area, let us know and we'll come back to fix it.